The DPA & GDPR May 2018
We and this website complies to the DPA (Data Protection Act 1998) and already complies to the GDPR (General Data Protection Regulation) which comes into affect from May 2018. We will update this policy accordingly after the completion of the UK’s exit from the European Union.
Information we collect
We use the information you give us to keep you up to date with our services, your parking reservations and other opportunities which we believe may be of interest to you, and to analyse information in order to improve the service offered by us. We may use the information we collect to occasionally notify you about important changes to the websites, new services and opportunities, including investment opportunities. If you would rather not receive this information, you may opt out as outlined in the section “Email Lists and Marketing Messages” below or by emailing email@example.com.
When you make a reservation through our website, we will collect basic payment information to enable us to process the purchase. This will include your name, email address and payment card / account details, together with your username and password (should you have registered an account with us). We will need to collect your license plate that you will use to park using your reservation. We also ask for your telephone number, which enables us to contact you directly if we have a query or need to update with important information about your reservation. We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback, completing profile and registration forms and responding to surveys that we use for research purposes.
To do this we need to know your name and address or e-mail address and date of birth (optional). This allows us to notify you when the information you have requested becomes available. We also ask for your telephone number, which enables us to contact you directly if we have a query about your request. We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback, completing profile and registration forms and responding to surveys that we use for research purposes.
We may also keep a record of any communications we have with you, for instance, when you contact our customer support centre, or interact with us through the Contact Us form on the website. We do this in compliance with applicable laws to help monitor and improve the quality of our customer support services.
How we use your information
In addition to the uses outlined above, we also use information collected from users to:
– ensure that content from our site is presented in the most effective manner for you and for your device;
– provide you with information, products and services that you request from us or which we feel may interest you, where you have agreed to be contacted for such purposes;
– carry out our obligations arising from any contracts entered into between you and us, for example, when signing up to a subscription service via the ParkBee website;
– allow you to participate in interactive features of our service;
– provide users with information on how others are using our website; and
where you choose to use a “tell-a-friend” or similar referral program on the ParkBee website. We will only do this where we have appropriate permissions or you have provided appropriate permissions (for instance, you are reasonably certain that your family and / or friends would consent to receiving the marketing material in question) as are required by privacy and data protection laws.
We will only share information with other organisations:
– where we believe it is necessary for a legitimate reason connected with the service we offer.
We may disclose your personal information to any member of our group from time to time, which means our parent undertaking and its subsidiary undertakings, as defined in the UK Companies Act 2006. We may also disclose your information to third parties:
– In the event that we sell or buy any business or assets, in which case, we may disclose data to the prospective seller or buyer or such business of assets.
– If we sell all or substantially all of our assets and are acquired by a third party, in which case data held by us about our subscribers and contacts will be one of the transferred assets.
– If we’re under a duty to disclose or share your personal data in order to comply with any legal obligation, valid request from a governmental authority, or in order to enforce or apply our terms and conditions and other agreements; or to protect our rights, our property, or safety of our subscribers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Where we process your personal and payment data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (‘EEA’). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.
We do not store your credit card numbers at any time. All purchases are secured via SSL.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we’ve received your information, we will use strict procedures and security features to try to prevent unauthorised access.
What are cookies? Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.
Website Visitor Tracking
This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.
Downloads & Media Files
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti virus software or similar applications.
We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti virus software or similar applications.
Contact & Communication With us
Users contacting this us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.
Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in ‘The policy’ above.
Email Mailing List & Marketing Messages
We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The policy’ above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages (or unsubscribe from all Mailchimp lists). The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.
Email marketing messages may contain tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.
External Website Links & Third Parties
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites)
Shortened URLs: URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: http://bit.ly/zyVUBo). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.
We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Policy & Usage
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.
Third Party Sites
Law and jurisdiction
This agreement and any dispute arising out of it will be governed by English Law. Any dispute or claim arising out of or in connection with this agreement or its formation (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the courts of England and Wales.